With the elegance and efficiency of a first-rate tech journalist, Mims leads us into the nooks and crannies, robots, AI, warehouses, and ships that are highly complex so as to make our daily life simple. Brad Stone, author of The Everything Store and Amazon Unbound Mims expertly demystifies this secretive science as he vividly portrays the ways in which it often robs the most vulnerable workers of their health and humanity. a world that, because of the pace of change in the industry, is likely to be unrecognizable in five years’ time." - strategy+business The world described in the book is a marvel of human ingenuity. "A detailed and dedicated explainer about the state of the logistics industry, Arriving Today by Wall Street Journal tech columnist Christopher Mims offers a snapshot of a logistics industry in flux. "Mims will have readers enthralled with the minutiae of what he calls a 'sophisticated field of human endeavor.' This book will appeal to general audiences and those in any part of the industry." - Booklist A surprisingly absorbing foray into the optimization of product flow." - Kirkus Reviews "Mims writes in a digestible style that conveys a pleasing you-are-there quality, and he does not shy away from describing the vast economic inequalities involved in the movement of commodities and the indifference of many managers toward their workers. For those interested in what goes on before packages arrive at their door, this is a no-brainer." - Publishers Weekly (starred review) Readers will be hooked by Mims’s ability to turn what could’ve been a dry supply-chain explainer into a legitimate page-turner. " Wall Street Journal technology columnist Mims chronicles a product’s journey from manufacturer to doorstep in his timely debut. As he offers a glimpse of our future, Mims asks us to consider the system’s vulnerability and its resilience, and who shoulders the burden, as we hurtle toward a fully automated system-and what it will mean when we are there. The scope of such large-scale innovation and expended energy is equal parts inspiring, enlightening, and horrifying. He goes behind the scenes to uncover the paradoxes in this shift-into the world’s busiest port, the cabin of an 18-wheeler, and Amazon’s automated warehouses-to explore how the promise of “arriving today” is fulfilled through a balletic dance between humans and machines. Mims reveals a world where the only thing moving faster than goods in an Amazon warehouse is the rate at which an entire industry is being gutted and rebuilt by innovation and mass shifts in human labor practices. He analyzes the evolving technologies and management strategies necessary to keep the product moving to fulfill consumers’ demand for “arriving today” gratification. In Arriving Today, Christopher Mims goes deep, far, and wide to uncover how a single product, from creation to delivery, weaves its way from a factory on the other side of the world to our doorstep.
While consumers are profiting from the convenience of instant gratification, rapidly advancing technologies are transforming the way goods are transported and displacing workers in ways never before seen. We are at a tipping point in retail history. The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted-“Arriving Today”-in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management. Shortlisted for the 2021 Porchlight Business Book Awards, Current Events & Public Affairs
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